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E-mail: support@silentpartneralert.com Why does my Silent Partner Alert not display correctly? If you selected to receive "Standard Email" it is possible your browser or email system is not configured to view HTML email messages. To resolve this, contact our Support department and ask to receive a "Text Email" instead. Why does my Silent Partner Alert come through without any message? Your email provider may not allow web code (HTML) to pass through your email servers, or your spam-blocker software may remove the web coding (HTML). Why does my Silent Partner Alert text pager message cut off? Your pager company limits the number of characters your pager displays. Manning Systems Engineering is currently working on a solution to this issue. Why doesn't my law enforcement agency appear as a selection? They haven't participated yet. If you want this FREE service in your state, call your local law enforcment agency and ask them to join! Together we can save lives and crush crime! How do I change my email address? Click here then enter your current email address, subscriber ID, agency name, and your new email address. How do I Add or Remove alerting topics (services)? Click here then select "Change Services". Have your email address, subscriber ID, and law enforcement agency name ready. Why don't I receive my Alerts? Perhaps your email address was entered incorrectly. Please register a new email address here. Perhaps your email server is incorrectly classifying, then blocking this email as junk mail. Why won't the attachment display? Perhaps the attachment is an Adobe Acrobat file. If so, you will need to download this reader to view it. |